• Internet - Rental Property in Italy?

    Holiday home owner ?

    Expat Resident ?

     

    We can solve all your Internet/Wifi problems

    Stop any Internet worries - we manage completely your Rental property or home Internet in one easy personal service.

    No more angry phone calls, no running our of data!

    24/7 365 days a year - we monitor your wifi health

     

    EMERGENCY NUMBER 00(39)3665200656

  • What We Do

    Italian Internet can be a big problem, which ever Internet provider you use, there are always issues for home owners and rental operators

    But we have the complete solution

    Who ever supplies your Internet, we can make it deliver exactly the service that you need.

     

    We have affordable plans for Home owners and for Holiday Rental operators

     

    Simple - Sophisticated and Easy

    24 hour Cloud Control for your internet

    * Network Monitored - 24/7 365 days a year

    * Fault? We Automatically reset of your wifi and network fixing most software problems.

    * Fault Alarm, if there is an an issue, we are alerted and fix it remotely.

    * Set up special networks for owner and guests, we can deny access to porn sites etc.

    We can hold your wifi password and even change it as required remotely.

    * Emergency Help Line

    * Personal support

     

    The price plan includes annual membership and remote software upload for your wifi Router, extra Access points are 10 euro per month per access point enabled

     

    For Holiday Rental properties

    Complete management and control - Fit and forget - we take the strain

    * We speak English - because we are English!

     

     

    Italsupport.net is a trading name for Europasat Srls IVA 02395850460IT

    We are well known for out high support levels for the last 10 years!

    broken image

    Holiday Home Operator - Program

    Total Control - Automatic Process

    It's the usual story, the Internet "isn't working" - you get the call in the evening and your holiday clients expect you to fix the issue - Now!

    Solution

    The really good news is that you may never see this issue again, our software automatically monitors your network and if there is a fault, automatically resets the system to the last known good point - so when your wifi looses touch with your Internet, you may never need be aware of the problem - because it will be fixed automatically.

    If there is a bigger problem, then our control will be alerted and we can manually enter remotely and fix the situation, or arrange a call out.

     

    If there are any other issues, you can Call our client hotline, message or email

    We check your wifi system and its connection to the Internet remotely, every minute of the day, reset your router, change or confirm passwords, give your rental client your wifi password and get them back online

     

    Example 1

    Your client says that your wifi is running SLOW!

    Solution

    We can tell the client exactly the speeds that are being delivered at any moment in time and perhaps offer a higher data speed connection.

     

    Example 2

    You have a limited data plan from your ISP and sometimes your rental clients use up all your data, leaving nothing for the next clients.

    Solution

    With our system you can offer a basic service, great for emails and surfing as part of your rental package, but should your client need faster and larger data usage, perhaps so that his family can Youtube, watch films etc, they can instantly buy by credit card, extra data packs, at a price that you can set and actually make a profit from.

    So you can offer standard and premium Internet service.

     

    Example 3

    Your clients use iphones, ipads, laptops and put a huge strain on your Wifi Internet. We can set up your in-house wifi system to make sure everyone has a fair share. We can also make your internet more secure and ban undesirable website use.

     

    Example 4

    Your Internet provider has periods of slow running or even No signal,

    Solution

    We can talk to them and even suggest an alternative supplier

     

    Example 5

    You have blind spots with no wifi coverage in the house

    Solution

    We can provide wifi access points or even offer a fitting service.

     

    Why not be Proactive?

     

    Why wait for your first guests to arrive, why not get your internet checked out at the start of the season? Speeds, connections etc, ready before your first guest visit.

    We can change any setting on your internet, test and have everything ready for you, we offer a range of services based on a pre-purchased token payment,

     

    We take the pain and strain away from you

    Guaranteed response 24/7

    8hr and 24 hour response options - you choose.

    broken image

    Home Owner?

    We take the strain - always there to help!

     

    Your Internet suddenly stops working - who do you call, when will they come and fix it?

    Solution

    The really good news is that you may never see this issue again, our software automatically monitors your network and if there is a fault, automatically resets the system to the last known good point - so when your wifi looses touch with your Internet, you may never need be aware of the problem - because it will be fixed.

    If there is a bigger problem, such as your Internet provider service actually breaking down, we will see this immediately and they can be contacted, any other issues, our control will be alerted and we can manually enter remotely and fix the situation.

     

    If there are any other issues, you can Call our client hotline, message or email

     

    We will check your wifi system and its connection to the Internet remotely and automatically, every minute of the day, reset your router, change or confirm passwords, hold or even remotely change your wifi password and get you back online

     

    Example 1

    You believe that your wifi is running SLOW!

    Solution

    We can tell exactly the speeds that are being delivered at any moment in time and give you a full report - up to three times per month free within plan

     

    Example 2

    You have a limited data plan from your ISP and sometimes you, family or visiting friends use up all your data, leaving nothing for the rest of the month.

    Solution

    We can set data constraints on your system, perhaps offering owner and guest wifi - at different speeds and allowances

     

    Example 3

    Your family may use iphones, ipads, laptops and put a huge strain on your Wifi Internet. We can set up your in-house wifi system to make sure everyone has a fair share. We can also make your internet more secure and ban undesirable website use.

     

    Why not be Proactive?

    We will check out your system health and keep it running at top performance.

     

    We take the pain and strain away from you

    Guaranteed automatic 24/7 monitoring

    You are in safe hands

  • Service and costs

    Two Options - Home and Holiday Operator, you choose!

    broken image

    Home Package

    Help when you need it - peace of mind

    24/7 monitoring and auto reset of access points

    Any Internet Problem 24 hour guaranteed initial response 8am - 6pm.

    Most problems fixed automatically and immediately

    Annual hold wifi password service

    Call back client support

    Initial wifi home health check report.

    Monthly cost equal to 15 euro (annual contract) for your wifi router

    Extra Access points enabled are 10 euro / month

     

    All prices exclude IVA

     

    Within 8 hour response (working hours)

    broken image

    Holiday Rental Service Package - take control

    For Rental Properties and Hotels

    * Your own client welcome page and advertising / home instructions if required

     

    * Automatic repair for most issues 24/7 monitoring and real time fix.

     

    * Any Internet Problem requiring manual intervention - 8 Hour guaranteed initial response 8am - 6pm.

     

    * Optional Creation of SSID (wifi channels) for management and clients at separate speed levels.

     

    * Option to create two tier guest service, standard (free to guest) and super fast (Paid for by Guest) - payments taken real time online, with potential to charge for the enhanced service.

     

    * Control of websites enabled - You tube, Netflix, porn etc

     

    * Annual hold wifi password service

     

    * Monitor Internet Provider

     

    * Call back client support

    Monthly cost equal to 25 euro (12 month contract) for your Wifi Router

    Extra Access points enabled are 10 euro / month

     

     

    All prices plus IVA

     

    Within 8 hour response (working hours)

  • How It Works

    Easy as 1-2-3

    1

    Purchase

    Pick your Annual membership, and add to your cart - pay.

    We will email you a membership pack with full instructions and set up questionaire.

    We then arrange a mutual time to install our system remotely onto your router or Access Point(s)

    2

    Action-Help

    As soon as set up, we will auto monitor the condition of your network 24/7 and repair as needed automatically

    In an emergency - Call help line 00(39) 3665200656

    or email emergency@italsupport.net

    3

    Sorted!

    If not automatically repaired, we will intervene remotely.

    If a visit is required physically to your property, we will advise the cost or alternatively quote and supply a replacement unit, which can be swapped for the faulty unit

    4

    If in doubt contact us!

    Call / Email now for a free consultation

     

    richburnett@gmail.com

  • Shop Now

    Click and pay

    Home 24 Hour response time  - Annual Membership

    Home 24 Hour response time - Annual Membership

    120,00 € - 180,00 €
    Home service, automatic monitoring and fault finding / repair.
    Wifi Password holding (in case you forget)
    Select
    Quantity
    Coming soon
    Gold 8 Hour response time Plan - Annual membership

    Gold 8 Hour response time Plan - Annual membership

    120,00 € - 300,00 €
    8 Hour response service plan access our premium Plan - always there in an emergency.
    Hold all Wifi passwords and remote update
    Potential log in splash page for clients
    Owner website control
    Bandwidth management
    Advice for clients and visitors
    Optional ISP contact as required and advice
    Full remote survey and advice.
    Select
    Quantity
    Coming soon
  • Contact Us

    Send an email anytime of the day - EMERGENCY LINE 00393665200656 (Mobile)

    1 Loc Chittarino, Fornaci di Barga, LU 55051
    Mon - Fri 8am - 6pm
    0039 3665200656